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What Unique Benefits Does LGP Offer Its Customers? |
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- We are a boutique producer and supplier of Renewable Electricity.
- We also supply cost-effective, non-renewable electricity.
- Our pricing is clearly specified as a percentage discount (or premium for renewable electricity) to the published industry tariffs, so our customers know the exact benefit of transferring to us; there are no hidden or complicated charges.
- We use Western Power’s electricity network to deliver our customers’ electricity.
- Any supply quality issues and network faults are managed and repaired by Western Power in accordance with regulations.
- We are a “Small to Medium Enterprise” that understands and focuses on supplying other Small to Medium Enterprises.
- We supply a monthly 30-minute consumption graph for each site as a standard service to our customers; this assists them in minimising energy consumption and improving efficiency.
- We supply a monthly consumption analysis for each site as a standard service.
- For multi-site customers, we offer consolidated invoicing, as required.
- We offer any required monthly billing date, though sometimes there may be a charge for this.
- We offer any required invoice format by mutual agreement.
- Non-standard account services can also be supplied by mutual agreement.
- Our accounts people will personally and promptly resolve any queries or issues our customers may wish to discuss.
- Our electricity supply agreement is written in plain English and is easy to understand.
- LGP pays the cost of meter upgrades and remote-reading equipment where required (currently valued at around $1,760 including GST).
- LGP actively participates in the development of the electricity market and is a member of the Independent Market Operator’s “Market Advisory Committee”.
- LGP maintains a team of highly experienced industry market professionals that can deal with any issues that may arise.
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